Resort Manager

RESORT MANAGER

Ultra-Luxury Resort • Florida • USD $140,000 - $160,000 + 40% Bonus

ABOUT THE ROLE

A rare number two leadership role has become available at a Forbes and Michelin Key ultra-luxury resort in Florida. Reporting directly to the Managing Director, this role oversees day-to-day operations and the guest experience at one of the most exclusive and intimate resorts in the United States.

WHAT YOU'LL DO

• Serve as the operational second-in-command, supporting the Managing Director in the overall leadership of the property
• Take full ownership of the guest experience, ensuring every touchpoint reflects the resort's ultra-luxury standards
• Oversee day-to-day resort operations across all departments with a strong focus on rooms and guest services
• Lead, develop, and inspire the leadership team, fostering a culture of excellence, warmth, and accountability
• Manage the unique logistical and operational complexities of an island environment
• Build and maintain personalized relationships with guests, driving repeat visits and loyalty
• Support financial performance, cost management, and operational reporting to the Managing Director

WHAT YOU BRING

• Proven senior leadership experience at a luxury boutique or remote resort property, ideally as a Resort Manager, Hotel Manager, or strong number two
• A strong rooms background is essential for this role
• Experience in Caribbean, island, or remote destination hospitality is a significant advantage
• Deep understanding of Forbes 5-Star, or equivalent ultra-luxury standards
• Exceptional guest-facing skills with the ability to deliver highly personalized, instinctive service
• Comfortable navigating the operational complexities of a remote, boat-access-only environment
• Valid US work authorization required

WHAT'S OFFERED

• Base salary of USD $140,000 - $160,000 per year
• Bonus potential of up to 40%
• Comprehensive Benefits Package
• Exclusive team member, family, and friends discounts at hotels and restaurants across the portfolio