Residential Support StaffIf you are looking to join a supportive team driven to impact the lives of others, look no further. SafeHouse Denver has been around for 48 years, and we are on a mission to improve the lives of domestic violence survivors. We guide community awareness of domestic violence through education, partnerships, and inclusion. We are currently looking for a Residential Support Staff with organization, time management and crisis intervention skills- to support our work as we prepare to serve more survivors in greater ways.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:Trust - We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.Dedication - We are intentional, passionate, and driven. We commit to making a meaningful impact.Compassion - We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual.Collaboration - We encourage, cooperate, support, and share.
We also welcome humor and fun.Innovation - We are bold, brave, and fearless. We value curiosity and continuous learning.Leadership - We operate with integrity, transparency, and ethics. We are solutions-oriented, optimistic, accessible, and critical thinkers.Inclusion - We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment.What You'll Be Doing:Responds to callers who access the SafeHouse Denver 24 hours crisis lineProvides emotional support, crisis intervention, and de-escalationProvides information and education on domestic abuse, trauma response, and coping skillsSupports callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and supports callers in developing a plan of actionProvides safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports callers in implementing their safety planScreens callers for shelterProvides initial intake of new residentsOrientates new residents to the shelter building and programProvides appraisal of the resident's presenting problemAssess immediate needs, identify culturally appropriate resources and referrals, and support residents in developing a plan of actionProvides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety planProvides emotional support, de-escalation, and crisis intervention during the intake processProvides short-term individual advocacy, counseling and crisis intervention to residentsProvides emotional support, crisis intervention, and de-escalation to residents as needed or requestedSupports residents in developing short-term goals plans to address immediate concernsProvides information and education about domestic abuse, trauma response, and coping skillsAssists residents in identifying options and achieving short-term goalsCommunicates with Primary Advocates to ensure quality services to residentsSupports a safe and secure shelter spaceSupports a safe and respectful community living environment by providing emotional support, de-escalation, conflict management, problem solving and crisis interventionProvides house meetings as needed to support residents in resolving ongoing issues or conflictsSupports participation in the shelter program and community living by providing and explaining information about the shelter program and clarifying expectations of residentsSupports residents in meeting their day-to-day needs by supplying personal items, shelter supplies and foodMaintains accurate and timely record keepingResponsible for appropriate charting and all necessary documentationDemonstrates initiative and vision for service quality, service improvement, problem prevention, and problem resolutionWorks diligently to achieve individual, team, and agency goals and objectivesParticipates with all staff to assure coordinated services both within the Shelter and across all agency programsDo You Have What It Takes? Required: Preferred:Associate's degree in social work or related field - Bachelor's DegreeOne or more years of experience - Two years of experienceCrisis intervention, knowing how to engage with survivors of trauma - Skills in crisis intervention and trauma informed workStrong technical aptitude with advanced proficiency in utilizing MS Office.
- Ability to work in a diverse environment.Passion for the SafeHouse Denver mission. - A solid understanding of how people and organizations change and the ability to be adaptable.Bilingual strongly preferredWhat We Offer:Pay: $22 hourly rate, part-time position, non-exempt, with annual performance evaluations and an opportunity for merit-based increaseWork hours: Weekends, holidays and overnightsContinuous learning opportunitiesSupportive work environment and opportunities to have funWork with committed people who want to impact changeA chance to be a part of a movement that will help more survivorsTo apply, please send your resume and cover letter, which should include a personal mission statement, to SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.