Cyclops is seeking a Technical Support Engineer to own the end-to-end technical support function, triaging and resolving issues, and escalating with full context to engineering when needed.
The role requires building a mature support operation, writing clear documentation, and maintaining responsive client communication across API vendors and internal teams. Remote role with US business hours, contractor engagement.
#J-18808-LjbffrRemote Technical Support Engineer (Fintech/Crypto) in miami at Unknown Company
This position is listed as contract and able to be worked remotely.