A leading customer service company is seeking a Customer Support & Retention Advisor to engage with customers via phone. This fully remote role involves managing appointments, addressing account inquiries, and using empathetic communication to secure customer retention. The ideal candidate brings at least 6 months of experience in customer service, is proficient in navigating CRM platforms, and possesses strong multitasking abilities. Benefits include uncapped performance-based commissions and comprehensive health coverage.
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Remote Retention Specialist in sterling at Unknown Company
This position is listed as full time and able to be worked remotely.