Genesys is seeking a Services Engagement Director for Mid-Market in a remote role based in the United States. The role focuses on growing professional services revenue, shaping engagements, and aligning services with AI-driven platform adoption to deliver measurable customer outcomes.
The director collaborates with Account Executives, delivery, product, and leadership to close high-value engagements, expand within accounts, and drive successful deployments across mid-market customers using
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