Detroit Wayne Integrated Health Network is seeking a Customer Service Grievance Specialist to ensure compliant management of grievances under local, state, and federal rules. You will oversee inquiries, assist with process development, and collaborate with providers and staff across Wayne County and beyond.
The role emphasizes data reporting, trend analysis, and training modules for staff and contractors, with remote work available and supervision required.
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This position is listed as contract and able to be worked remotely.