Lumicera is seeking a Customer Experience Strategist to envision, design, and prototype positive customer interactions. You will lead journey maps, ideation events, and stakeholder engagement to elevate the CX program.
The role emphasizes strategic planning and implementing CX initiatives across multiple product lines. Ideal candidates have 5–8 years of CX experience, healthcare industry awareness, and a track record of leading VoC efforts.
#J-18808-LjbffrRemote CX Experience Architect in montgomery at Unknown Company
This position is listed as full time and onsite.