Affirm is a remote-first company seeking a Customer Advocacy Associate II to act as the Voice of affirm, deeply understanding complaints, and guiding remediation with empathy and product knowledge. You will work with executives, bank partners, and internal teams to determine root causes and fair resolutions while learning from each escalation.
The role emphasizes improving customer trust and operational scale.
#J-18808-LjbffrRemote Customer Advocacy & Resolution Specialist II in portland at Unknown Company
This position is listed as full time and able to be worked remotely.