Cognizant is seeking an IVR/ CXone engineer to design, build, and deploy call flow automation within the Cognigy platform and integrate with NICE CXone, CRM data, and data lakes. You will work with cross-functional teams to implement OTP/MFA security and deliver robust self-service journeys.
The role emphasizes hands-on development on Cognigy, GraphQL/REST integrations, and adherence to enterprise governance and ARB processes in a remote-USA setting.
#J-18808-LjbffrRemote Cognigy & NICE CXone IVR Engineer in dearborn at Unknown Company
This position is listed as full time and able to be worked remotely.