Client Experience Coordinator Travel & Events
Company: 3 Dots
Job Type: Full-Time or Part-Time
Work Arrangement: Remote
About 3 Dots
3 Dots is an event and travel agency focused on creating memorable experiences for individuals, families, groups, and organizations. We assist with travel arrangements, accommodations, transportation, activities, excursions, group experiences, and event coordination.
Our goal is to make planning simple, organized, and enjoyable while providing clients with personalized service from the initial planning stage through the completion of their experience.
About the Position
3 Dots is seeking a Client Experience Coordinator Travel & Events to assist with client communication, travel planning, and event coordination.
This position is well suited for someone who enjoys working with people, staying organized, researching travel options, and helping clients bring their plans together.
Responsibilities
Communicate with clients to understand their travel and event needs
Assist with researching hotels, resorts, cruises, flights, transportation, activities, and excursions
Help organize travel plans, itineraries, and client details
Assist with group travel and event coordination
Provide destination and experience recommendations
Communicate with travel and event vendors as needed
Maintain organized client records and planning information
Follow up with clients regarding travel and event details
Provide professional and responsive customer service
Assist with other coordination and administrative tasks related to client experiences
Qualifications
Strong communication and interpersonal skills
Excellent organization and attention to detail
Customer-service-oriented mindset
Ability to manage multiple tasks and deadlines
Comfortable using email, online platforms, and basic computer applications
Interest in travel, hospitality, events, or client services
Previous experience in customer service, hospitality, travel, events, sales, or administration is a plus but not required
What We Offer
Remote work environment
Full-time and part-time opportunities
Training and ongoing support
Flexible scheduling options
Opportunity to gain experience in the travel, hospitality, and events industries
Exposure to a variety of destinations, travel experiences, and events
Ideal Candidate
We are looking for someone who is organized, personable, dependable, detail-oriented, and enjoys helping people. If you enjoy travel, planning, hospitality, and creating positive client experiences, this could be a great opportunity to grow with 3 Dots.