Registrar Specialist - 40065 University StaffUniversity of Colorado Anschutz Medical Campus Department: Office of the Registrar Job Title: Registrar Specialist Position #: – Requisition #: 40065Job SummaryAs a part of the CU Anschutz Office of the Registrar team, the Intermediate Registrar Specialist serves as a key point of contact for the Office of the Registrar and manages core registration and student records functions. This position is responsible for maintaining the integrity and accuracy of student academic records, facilitating accurate and efficient registration and enrollment processes, and providing high-quality customer service to students, faculty, and staff.
The role requires sound judgment in the application of academic policies, adherence to state and federal regulations, and proactive collaboration with campus partners. Under the guidance of the Senior Associate Registrar, work includes evaluating and processing complex registration and record update requests, coordinating batch enrollment and system updates, resolving data discrepancies, providing guidance on registration and grading processes, managing transcript operations, and ensuring compliance with FERPA, accreditation standards, and institutional policies. The position may also contribute to process improvement, documentation, and training of staff on records and registration procedures.Key ResponsibilitiesStudent Record Management and Enrollment Processing 40%: Independently processes and reviews a variety of registrar forms verifying accuracy, compliance, required approvals, and deadlines. Coordinates batch enrollment requests with schools, colleges, and programs, resolving errors through research and consultation from Registrar leadership as needed. Validates and audits student record data including enrollment, tuition classification, and academic program configuration, using system tools and reports. Assists with complex duplicate record analysis and resolution.Customer Service 25%: Serves students, faculty, and staff, via phone, email, in person, and virtual platforms. Provides accurate guidance on registration-related policies and procedures, escalating complex issues when appropriate. Demonstrates accountability for timely and professional service outcomes.Transcript Orders, Enrollment Verifications, and Degree Verifications 20%: Independently manages transcript orders and resolves exceptions within the transcript processing system. Maintains documentation to support audit and compliance requirements. Processes enrollment and degree verifications while ensuring compliance with FERPA and service-level standards.Administrative and Operational Support 15%: Uploads and indexes documentation into the imaging system to ensure accurate record-keeping. Supports data validation for residency/tuition classification, the catalog, graduation processing, and curriculum records. Uses reporting tools to identify and address data gaps or outstanding academic requirements, such as missing grades. Collaborates with CU campus registrar offices and the CU system office to support shared systems and cross-campus processes. Performs other duties as assigned, consistent with the intermediate professional level.Work LocationHybrid – this role is eligible for a hybrid schedule of #3 days per week on campus and as needed for in-person meetings.Why Join UsThe Office of the Registrar, part of the Enrollment Operations division, is responsible for ensuring the integrity and security of academic records in alignment with institutional policies and regulatory requirements, and provides enrollment and academic support through innovative systems and superior service to students and other stakeholders. The team also works collaboratively with other student services, schools and colleges, and the CU Denver campus, in a dynamic and engaging work environment. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 15/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage.QualificationsMinimum Qualifications: A bachelor's degree from an accredited institution of higher education. Substitution : A combination of education and related technical/military/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience. One year of professional level experience in any of the following areas: Registrar, records, enrollment, or academic services.
Experience delivering customer service in an academic, student services, or similarly complex environment. Applicants must meet minimum qualifications at the time of hire.Preferred Qualifications: Experience working in a Registrar's Office.
Experience working with graduate and professional students, especially those in health-related programs.
Experience working with Oracle PeopleSoft Campus Solutions or other student information software.
Experience working with Federal and State regulations.
Experience maintaining confidential records.
Experience with data entry.Knowledge, Skills and AbilitiesComprehensive knowledge of federal, state, and institutional regulations, policies, and compliance requirements. Strong public speaking, presentation, and facilitation skills across a variety of audiences and formats. Demonstrated commitment to high-quality customer service. Excellent interpersonal, conflict resolution, and relationship?building skills. Strong analytical, research, critical?thinking, and organizational abilities. Ability to exercise sound judgment and make independent decisions in complex situations. Proven ability to build and maintain effective working relationships with colleagues, campus partners, and external stakeholders. Ability to clearly communicate policies and procedures to diverse audiences and train staff or campus partners as needed. Ability to assess situations, identify challenges or opportunities, and provide practical, solution?focused recommendations.Conditions of EmploymentWhile some schedule flexibility may be available, this position requires consistent availability during public ? facing office hours of 9:00 a.m. to 4:00 p.m. Employees are required to work on site a minimum of three (3) days per week, or more frequently as designated by campus policy, leadership direction, or operational needs. Occasional evening or weekend work may be required for events, outreach activities, or peak operating periods.