Unknown Company

Regional Operations Manager

seattle, wa • Posted 1 weeks ago
Onsite Contract Management & Operations

D.P. Nicoli is seeking a seasoned and strategic Regional Operations Manager to lead multi‑branch operations across Western Washington. This role is ideal for a hands‑on leader who thrives in a dynamic environment and is passionate about building high‑performing teams, optimizing operational systems, and driving regional growth.

What You’ll Do

  • Oversee daily operations across multiple branches, ensuring alignment with company goals and service standards.
  • Lead, coach, and develop local Dispatchers, Drivers and Yard teams.
  • Facilitate employee development planning and performance reviews across the region.
  • Champion safety, compliance, and operational excellence initiatives.
  • Operational Oversight Manage rental fleet reputation, reliability, and maintenance schedules (trucks, booms, forklifts).
  • Coordinate internal and external repairs, including wide load permits and DVIR compliance.
  • Oversee property and rolling stock maintenance, including vendor relationships and service contracts.
  • Monitor and enforce adherence to the DPN Operations Manual and company policies.
  • Process & Systems Management Lead cycle count reconciliation, order audits, and inventory accuracy across locations.
  • Track and validate timecards, headcount, overtime, and meal periods via Paycom.
  • Maintain and improve dispatch systems, including Baseplan, Smartsheet, and SQL reporting tools.
  • Ensure consistent use of safety training, certifications, and compliance tracking (KPA, CPR/First Aid, Competent Person).
  • Effectively develop a customer‑service‑oriented approach throughout the operations team, ensuring responsiveness, professionalism, and a solutions‑first mindset in all internal and external interactions.
  • Serve as the primary liaison between operations and sales leadership.
  • Lead regional operations meetings and contribute to annual operations training.
  • Develop internal training resources and videos to support dispatcher and yard staff development.
  • Represent operations in cross‑functional initiatives and strategic planning.

Why Join Us?

D.P. Nicoli is proud to be a newly established, 100% employee‑owned company , offering a unique opportunity to be part of something bigger than just a job. As an employee‑owner, you’ll have a direct stake in our success and a voice in shaping our future. We’re growing fast and investing in our people every step of the way.

Benefits

  • Employer contributions to your ownership stake
  • 401(k) match program to support your long‑term financial goals
  • Full benefits , including medical, dental, vision, and more
  • A culture that values promotion from within , career development , and team collaboration

Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Management | Industries: Equipment Rental Services

Referrals increase your chances of interviewing at D.P. Nicoli Inc. by 2x.

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