Brobston Group in Tracy, California is seeking a Workforce Optimization Real-Time Analyst to support the Customer Experience Team by monitoring inbound volumes and analyzing trends to optimize staffing, performance, and customer service.
The role requires collaborating across departments to forecast demand, adjust schedules, and communicate insights clearly. Flexibility for evenings, weekends, and holidays is expected as operations span multiple time zones.
#J-18808-LjbffrReal-Time Workforce Optimization Analyst in tracy at Unknown Company
This position is listed as full time and onsite.