The Quality Lead is responsible for leading day-to-day quality assurance and inspection activities
associated with Form, Fit, and Function (FFF) parts and dimensional requirements in accordance
with the ISO 9001:2015 quality management system. This position supports quality control
procedures, verifies compliance with customer specifications and functional requirements,
assists with non-conformance and corrective action activities, and provides guidance and
support to quality inspectors while working with cross-functional teams to maintain a culture of
Responsibilities
- Lead and support quality control processes for Form, Fit, and Function parts, ensuring that all parts are inspected and tested in accordance with specifications and customer requirements.
- This includes verifying dimensional, functional, and performance requirements.
- Identify and address non-conformance issues by supporting root cause analysis and corrective action planning. Ensure that corrective and preventive actions are tracked to closure and that lessons learned are incorporated into future projects.
- Support compliance with the ISO 9001:2015 quality management system across quality processes. Assist with internal audits, external audit preparation, documentation, and ongoing certification requirements.
- Ensure that parts meet customer requirements and relevant industry regulations. Assist with customer quality concerns, provide timely support, and maintain positive customer relationships.
- Support the development, implementation, and continuous improvement of processes related to the inspection, testing, and release of parts.
- Maintain up-to-date records of quality metrics, inspection results, non-conformances, and corrective actions. Prepare and communicate quality updates for management review as needed.
- Lead, train, and mentor quality inspectors. Coordinate daily quality activities, provide feedback,
- and help ensure the team is knowledgeable and aligned with quality goals and standards.
- Support the Change Control Process to ensure revisions and changes are properly evaluated and documented.
Required Qualifications
- Associate degree in Quality Management, engineering, manufacturing, or a related field; equivalent experience may be considered.
- 3+ years of quality assurance, quality inspection, or quality leadership experience in a manufacturing or warehouse environment.
- Strong knowledge and hands-on experience with ISO 9001:2015 quality management systems, including internal audits and documentation requirements.
- Strong understanding of quality tools and techniques, such as root cause analysis, FMEA, SPC, control charts, and corrective action processes.
- Demonstrated leadership experience in supporting teams, driving quality improvements, and fostering a culture of continuous improvement.
- Ability to read drawings and prints.
- Excellent problem-solving and analytical skills.
Preferred Qualifications
- ISO 9001 Internal Auditor Certification or related quality training.
- Experience with CAD/CAM systems or advanced quality tools.
- Prior experience in a high-precision industry.