Project Management Assistant*

Project Management Assistant/Senior Cvent Platform AdministratorLocation: Foster City, CA Onsite/Hybrid Position 3 days/week Duration: 6 monthsThe Senior Cvent Platform Administrator is a senior individual contributor and subject matter expert responsible for the operational governance and hands-on administration of the organization's Cvent platform. This role oversees the standards, controls, documentation, and day-to-day practices that support consistent, compliant, and effective use of Cvent.

The role also performs platform configuration, account maintenance, reporting development, data-quality validation, user access administration, operational support, troubleshooting, training, and continuous-improvement activities. Working within approved organizational policies and cross-functional guardrails, the Senior Cvent Platform Administrator partners with internal teams, agency partners, Legal, Compliance, Finance, IT, Procurement, and other stakeholders to support appropriate platform usage and resolve operational or governance issues.

The role identifies systemic risks and recommends corrective actions while escalating decisions that require policy interpretation, enterprise prioritization, material investment, or broader strategic direction.Key ResponsibilitiesPlatform Governance and AdministrationPlatform Configuration, Maintenance, and TestingReporting Standards, Report Development, and Data QualityCompliance and Risk-Based Operational GovernanceOperational Support and Intake ManagementTraining, Onboarding, and User EnablementDocumentation and Continuous ImprovementStakeholder and Agency PartnershipRequired Qualifications and CertificationsCvent Account Administrator CertificationCvent System Administrator CertificationSignificant hands-on experience administering Cvent in a complex, enterprise, or highly regulated environmentAdvanced knowledge of Cvent account architecture and account-level configurationUser administration, roles, permissions, and access controlsWorkflows, templates, forms, custom fields, and governance controlsReporting logic, report creation, data structures, and data validationPlatform troubleshooting, testing, documentation, and change executionIntegrations and their administrative or operational implicationsDemonstrated experience with data quality, reporting standardization, documentation, and audit-ready operating practicesStrong judgment in distinguishing one-time requests from systemic platform, data, reporting, or governance issuesStrong written and verbal communication skillsAbility to manage competing priorities, operational requests, and cross-functional dependencies with limited supervisionAbility to influence stakeholders and reinforce standards without direct authorityPreferredCMP—Certified Meeting ProfessionalFive or more years of related event technology, Cvent administration, or meetings-technology experienceExperience supporting pharmaceutical, life-sciences, healthcare, or another highly regulated environmentKnowledge of meetings and events operationsExperience developing and delivering platform training and onboardingExperience supporting agency or vendor users in an enterprise Cvent environmentExperience with change adoption, process standardization, and continuous improvementDecision Rights and AuthorityThe Senior Cvent Platform Administrator:Makes day-to-day administrative, configuration, troubleshooting, support, and work-prioritization decisions within approved standards.Approves and executes routine configuration, access, workflow, template, and reports changes that conform to established governance requirements.Enforces approved platform standards and may return or escalate requests that are incomplete, nonstandard, unsupported, or potentially noncompliant.Maintains operational governance documentation, SOPs, configuration records, and reporting standards.Recommends corrective actions, process improvements, configuration changes, and training interventions.Escalates material exceptions, unresolved compliance questions, enterprise metric-definition conflicts, significant integration decisions, competing cross-functional priorities, and requests requiring policy-owner approval.Advises decision-makers on execution feasibility, operational impact, platform constraints, data implications, and implementation risk.This role does not own the enterprise event technology vision, platform strategy, product roadmap, or executive-level transformation initiatives. Its primary focus is maintaining a stable, well-governed, compliant, and effectively administered Cvent environment. In partnership with business stakeholders and technology leaders, the role is expected to identify opportunities for platform optimization and recommend emerging technologies, integrations, and complementary tools that could enhance user experience, operational efficiency, data quality, and overall utilization of the Cvent ecosystem.Success MeasuresStable, reliable, and effectively administered Cvent platform.Timely completion of configuration, reporting, access, maintenance, and support work.Reduced recurrence of platform, data-quality, reporting, and support issues.Consistent use of approved templates, workflows, fields, reporting definitions, and access standards.Accurate, complete, and dependable Cvent data and reporting.Strong adherence to approved compliance, privacy, security, and governance guardrails.Complete, current, and audit-ready SOPs, configuration records, decision logs, and support documentation.Effective onboarding and training, with improved user proficiency and adoption.Appropriate and timely escalation of systemic risks and nonstandard requests.Improved stakeholder and agency satisfaction with Cvent administration and support.Reduced key-person dependency through documentation, repeatable processes, and knowledge transfer.