Project Coordinator - Denver, Colorado

Project CoordinatorJoin our team as a Project Coordinator and be part of a company that helps people when they need it most. In this role, you'll support residential and commercial customers who have experienced property damage from water, fire, mold, or other unexpected events. You'll help guide customers through the restoration process with professionalism, empathy, and clear communication.

We're looking for reliable, hardworking individuals who are passionate about helping others and take pride in making a meaningful impact.Key ResponsibilitiesProvide administrative support to Project Managers and help manage projects from start to finishMaintain accurate and complete job files, documentation, and data in company systemsCommunicate regularly with customers, insurance adjusters, and internal teams to provide updates and supportMonitor and respond to emails, calls, and system communications, ensuring timely follow-up and documentationEnsure compliance with company standards, program requirements, and service level agreementsTrack job progress, schedules, and status updates, keeping all stakeholders informedAssist with project setup, documentation review, invoicing, and project closeoutSupport collections and coordinate with accounting, customers, and insurance carriers as neededServe as a point of contact for customers and partners, providing professional and empathetic serviceAssist with intake calls, vendor coordination, and general office support as neededParticipate in team meetings, audits, and performance trackingSupport team workload during busy periods, including occasional after-hours assistanceThe Ideal CandidateThrives in a fast-paced environment and stays organizedStrong attention to detail with a proactive, problem-solving mindsetExcellent communication skills with the ability to work with multiple stakeholdersCustomer-focused with a compassionate, service-oriented approachTakes ownership of tasks and follows through to completionAble to work both independently and as part of a teamQualificationsHigh school diploma or equivalent requiredAbility to pass a criminal background check1 – 2+ years of experience in an administrative, coordination, or customer service role preferredHighly organized with strong attention to detail and problem-solving skillsAble to manage multiple tasks and priorities in a fast-paced environmentStrong verbal and written communication skillsComfortable using Microsoft Office and general computer systemsBenefits3 weeks of paid time off7 company-paid holidays401(k) with company matchMedical, dental, vision, life, supplemental, and disability insurance offered