Project CoordinatorRegion: USAState: WashingtonCity: SeattleBusiness Unit: Store Support Centre (SSC)Description & RequirementsWe are an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.
As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.The Asset Protection Technologies team is responsible for managing and supporting technology projects and operations for key infrastructure solutions supporting our internal Asset Protection business partners globally.A Day in the LifeThe Project Coordinator will work collaboratively to support team members and vendors to ensure projects are delivered successfully, as well as cross-functionally with other SSC teams to ensure projects are monitored and delivered on time.The Project Coordinator will also maintain a record keeping system for all documentation in accordance with lululemon’s Project Management Procedures, including creation and maintenance of procedural documentation.Day-to-day activities include:Use various tools such as Confluence, Jira and SmartSheet to document and track project activities, requirements, process flows, etc.Facilitate meetings and provide action items, decisions and notesParticipate in and/or drive initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for assigned projectsTriage and track Asset Protection technology support issues and improvement initiativesFacilitate joint root cause analysis meetings, document results and assist with driving improvementsCollaborate with other lululemon teams and vendor project managers to effectively and accurately communicate relevant project status updates to the client and project teamAssist in the creation and management of project and operations key performance metrics and service level agreements and associated reportingDefine and/or document requirements for new or modified ServiceNow forms and workflows, submitting intake tickets for such, engaging with the technical team for clarifications and status and assisting with testingContribute to the improvement of Asset Protection support processes, knowledgebase resources and implementation of new standards.