Program Manager, Video Product (Commercial)TELECOM DOMAIN experience, MEDIA-VIDEOResponsibilities:Work with product experts to identify, document, plan and implement removal of incompatible devices and account constructs in support of network upgradesIdentify and quantify main cases vs. edge casesDevelop on-going business rulesDevelop and deliver the logistics planning to support ongoing migration effortsPerforms other duties as assignedCoordination and management of EOL equipment activities with Offer/Marketing comms teams, Billing, Field Operations, Customers Ops, and other key stakeholdersConduct cross functional meetingsCreate and drive Program & Project PlansOversee and track installation planning core teamInterface with ops teams to ensure support activities are planned and implementedPartner with Marketing for product strategies / offers for swap customersReport status to program and leadershipProduce, maintain and deliver statusing and support documentationProduces core team level readouts and executive level statusingDocuments workflows/processesOrganizes regular data evaluationsDatabase/excel proficiency is a mustBuild/enable dashboards or other statusing methodsProficient in establishing and visualizing health metricsIdeal attributes:Is able to autonomously gather and maintain critical contactsBuilds and establishes relationships easilyNeeds very little oversight (although will be supported)Willing to get deeply in to the weedsNot only drives Program/Projects but is an integral solution agent (i.e.