Product Lead, AI-Driven Support Experience

Stripe is seeking a Product Lead for Support Experience to shape strategy, write requirements, and drive execution for a world-class support product.

You will lead and grow a global team of PMs and partner with AI teams to unlock new capabilities across Stripe’s product suite, elevating the helper experience for customers and internal users alike.

This role requires strong leadership, excellent communication, and a track record of delivering long-term vision and roadmaps for large-scale products.