Job Title
Provide enhanced support to engineers located in the United States, with plans to extend to India and Australia. Provide first level support to all 3DX/Enovia (PLM) users including issue triage and resolution (where appropriate), training support and escalation. Provide support for 3DX/Enovia PLM, Catia v6 and applications like Simulia.
Must Have's:
- Support experience on 3DX/Enovia PLM
- Functional knowledge of Catia v6 CAD tool
- Staff within the Service Desk should have experience with 3DX, to the extent that they are able to sufficiently triage and resolve issues (where appropriate) or provide necessary training support.