Phlebotomy Position
Pay Range: $16.80hr - $21.80hr
Requirement/Must Have
- High school diploma or equivalent.
- Medical training such as medical assistant or paramedic training is preferred.
- Phlebotomy certification preferred; required in California, Nevada, and Washington.
- Five years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
- Minimum 3 years in a PSC/IOP environment preferred.
- Customer service experience in a retail or service environment preferred.
- Keyboard and data entry experience.
Responsibilities
- Draw quality blood samples from patients and prepare specimens for lab testing while following established practices and procedures.
- Create an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
- Provide coverage at multiple locations for multiple roles.
- Ensure daily activities of the Patient Service Center, Mobile, Long Term Care, or In-Office Phlebotomy are completed accurately and on time.
- Demonstrate leadership behaviors while focusing on process excellence and sensitivity to confidentiality and accuracy of patient information.
- Direct daily activity in various settings including doctor's offices, patient service centers, house call environments, or long-term care facilities as business needs dictate.
- Act as a coach, mentor, instructor, and resource advisor for new employees.
- Provide effective onboarding services to new clients.
- Act as a point of contact to staff on-site and provide regular input to the group lead or supervisor.
- Work with customers who have high complexity or volume practices requiring specialized phlebotomy skills.
- Handle multiple priorities in a high-volume setting.
- Collaborate with multiple functions including Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics.
Nice to Have
- Medical assistant or paramedic training.
- Phlebotomy certification.
- Experience in a PSC/IOP environment.
- Customer service experience in a retail or service environment.
Skills
- Phlebotomy.
- Pediatric collections.
- Geriatric collections.
- Capillary collections.
- Data entry.
- Keyboarding.
- Strong verbal and written communication skills.
- Problem solving.
- Collaboration.
- Leadership.
Qualification And Education
- High school diploma or equivalent.
- Five years of phlebotomy experience.