Pharmacy Tech - Community

JOB DETAILS

Department: Clinic Specialty Center (CSC) FTE: 1.0 (80 hours per pay period) Workdays: Monday - Friday, Every 3rd Weekend Shift(s): Days/Evenings Shift Length: 8 hours *Location:*In-Person

*Purpose of this position:*Under the supervision of a registered pharmacist, performs a variety of technical and clerical duties allowable by law, while maintaining a favorable image of the pharmacy within the hospital and in the community.

RESPONSIBILITIES:

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• Answers phones for the pharmacy department and directs calls to appropriate personnel
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• Maintains knowledge of the Hospital Credit and Collection Policy and other related policies
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• Prepackages, prepares, labels, and hands out prescriptions after they are checked by a registered pharmacist
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• Maintains cash registers, credit card machines, and reporting for cash transactions
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• Prepares daily deposits for the cashier’s office
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• Bills and credits patient medications
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• Stocks inventory in Pharmacy
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• Routinely checks and removes outdated and expired medications
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• Delivers medications to patient care and ancillary areas and picks up new orders as scheduled
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• Files prescriptions and reports
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• Maintains the pharmacy in a clean and organized fashion
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• Enters outpatient prescriptions
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• Obtains and records patient drug histories
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• Triages orders, determines priorities, processes orders, and notifies the pharmacist as appropriate
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• Performs various calculations to determine the correct dose using weight
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• Identifies the appropriate product to process based on the prescription order
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• Triages insurance rejections and initiates prior authorization claims as needed
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• Uses appropriate pharmaceutical-medical terms, abbreviations, and symbols
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• Maintains a working knowledge of general chemical and physical properties of drugs
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• Compounding medications as per Minnesota Board of Pharmacy rules and regulations
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• Responsible for safe and careful handling of chemotherapeutic medications
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• Coordinates ordering and delivery of medications, supplies, and equipment to patients and clinical areas as requested
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• Completes intake process for mail service, specialty, transplant, and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule
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• Documents in the EMR or other database applicable patient interactions according to specialty pharmacy practices
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• Performs patient tracking, processing of patient specialty medication claims, customer service, issue resolution and/or escalation
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• Requests and follows up on refill requests, processes Medicare and transplant claims and works on high level adjudicated claims
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• Performs other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement, and maintenance of patient education materials
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QUALIFICATIONS /Minimum Qualifications /

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• High School Diploma or GE
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• Current Pharmacy Technician Registration with MN State Board
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• PTCB or ExCPT pharmacy tech certification within 1 year of date of hire, paid for by employee
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-OR-

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• Current Intern License with the Minnesota Board of Pharmacy
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/Preferred Qualifications /

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• Computer skills
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• Knowledge of Pharmacy computer systems
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• Insurance and Billing Experience
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• Experience working with specialty medications in a health system setting
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• Graduate of an accredited Pharmacy Technician Program or a 240-hour employer-based Technician training Program or 1,000 hours of Pharmacy experience
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/Knowledge/ Skills/ Abilities /

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• Ability to communicate with other employees and public
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• Possesses strong interpersonal skills, is a team player, and promotes positive team environment
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• Excellent customer service skills
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• Demonstrates good decision making skills, problem solving techniques, and possesses the ability to prioritize multiple tasks
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• Ability to use a computer and associated programs
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• Ability to understand oral and written instructions
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• Ability to learn and apply pharmacy procedures and interpret prescriptions
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• Ability to apply basic math skills
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• Some skill in record keeping
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• Ability to use computer effectively
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Title: Pharmacy Tech - Community

Location: MN-Minneapolis-Downtown Campus

Requisition ID: