Payment Processor Specialist
Location: Northwest Portland, OR (Onsite)
Pay: $19.98 - $21.95 per hour
Duration: 6-7 Month Contract
Schedule: Monday-Friday Parking Provided
Our client, a well-established financial institution in the Portland metro area, is seeking a Payment Processor Specialist to join their team during a high-volume seasonal period. This is an excellent opportunity for detail-oriented professionals who enjoy working in a fast-paced environment where accuracy, efficiency, and teamwork are highly valued.
Position Overview
The Payment Processor Specialist will support a variety of daily operational functions within the payments department. This role is responsible for high-volume data processing, transaction maintenance, account servicing, and administrative support activities. Success in this position requires exceptional attention to detail, strong organizational skills, and the ability to follow established procedures while adapting to changing business needs.
Key Responsibilities
• Process debit and credit card maintenance requests, including:
- Card limits
- Travel notices
- Payment reversals
- Credit balance refunds
- Fee reversals
- Card delivery requests
- Balance transfers
- Auto-pay setup and maintenance
• Manage instant issue card inventory and coordinate monthly Branch orders
• Perform deposit corrections and manual transaction postings
• Process ACH credit card payment reversals
• Retain and research ATM check bags for dispute resolution activities
• Maintain cash advance receipt records
• Receive, distribute, and process department mail
• Manage daily credit card member communication letters
• Assist with additional departmental projects and duties as assigned
Additional Responsibilities
• Contribute positively to a collaborative team environment
• Deliver high-quality service to internal and external customers
• Support operational improvements and process efficiencies
• Adhere to all security, confidentiality, and compliance standards
• Follow established internal controls and assist with procedure updates when needed
Qualifications
• High school diploma or GED required
• Minimum of 2 years of experience within a financial institution preferred
• Experience performing high-volume data entry with a strong focus on accuracy
• Proficiency with Microsoft Office Suite, including Excel and Teams
Skills and Abilities
• Strong attention to detail and commitment to accuracy
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to learn new systems quickly
• Self-motivated with the ability to work independently
• Flexible and adaptable in a changing environment
• Team-oriented mindset with a willingness to support colleagues • Ability to train and assist others as needed
Physical Requirements
• Constant 10-key and keyboard data entry
• Frequent sitting and/or standing throughout the workday
• Occasional lifting, pushing, or pulling of objects up to 50 pounds
If you are a detail-oriented professional with financial services experience and are seeking an opportunity to gain valuable experience with a respected organization, we encourage you to apply.