Patient Registration Specialist - Float

Patient Registration Specialist – Float

Responsible for pre‑registration, registration, payer identification and verification, referral to financial counseling, and point‑of‑service collections. Ensures accurate entry of patient demographic and benefit information into computer systems. Verifies benefits eligibility and limitations, coordinates benefits, and determines and collects the patient's financial responsibility at the point of service. Maintains understanding of regulatory requirements including medical necessity determination, Medicare Secondary Payer completion, Medicare coordination of benefits, Important Message from Medicare issuance and signage, HIPAA and EMTALA. May have additional duties within the scope of the role.

Education & Experience

High school graduate or equivalent required. Associate’s degree in health care or business‑related field preferred. Bilingual capability (English/Spanish) desirable. At least two years’ experience in a medical or hospital patient access or financial services environment preferred; training experience a plus. Knowledge of government programs such as Medicare and Medicaid.

Skills, Knowledge, and Abilities

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership, organizational, interpersonal, and customer relations skills.
• Ability to meet strict deadlines.
• Strong analytical and problem‑solving abilities, excellent organizational skills.
• Ability to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organization.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and apply appropriate solutions.
• Ability to work both independently and in a team environment.

Job Details

Primary location: Corporate
Employment type: Regular‑Full time
Shift: First Shift (United States of America)