The University of Miami is seeking a Patient Experience Specialist 1 to oversee the patient care experience on an assigned unit or ambulatory site and to intervene for service recovery as needed. You will collaborate with the Patient Experience Representative 1 when issues cannot be resolved immediately, ensuring compassionate, patient-centered support.
In this role you will engage with patients, families, and staff to maintain a safe, healing environment, document concerns, and contribute to a
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This position is listed as full time and onsite.