University of Miami is seeking a Patient Experience Specialist 1 to oversee the patient care experience on their assigned unit or ambulatory site and intervene to recover service in the moment. The role collaborates with Patient Experience Representatives, nursing staff, and leadership to resolve concerns, promote PFCC and maintain a safe, compassionate environment.
Requirements include a high school diploma and at least 3 years of related experience; strong communication and technical
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This position is listed as full time and onsite.