Unknown Company

Operations Leader: Call Center Excellence & Compliance

topeka, ks • Posted 2 weeks ago
Onsite Full Time Management & Operations

Jobtailor is seeking a senior operations manager in the United States to oversee daily team performance and ensure adherence to policies and ISO standards. You will develop action plans, monitor training needs, and collaborate with customers to resolve issues efficiently.

The role requires a Bachelor's degree and 7+ years of relevant experience with strong leadership in call center environments and Medicaid enrollment knowledge. Excellent communication and problem-solving skills are essential.

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Operations Leader: Call Center Excellence & Compliance in topeka at Unknown Company

Typical pay
$37,330–$52,550

For context, most customer service representatives earn between $37,330–$52,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and onsite.

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