Operations Director

Join Lifedoc Health as Our New Operations Director!

Location: Memphis, TN | Position Type: Full-Time, In-Person

Are you a strategic, mission-driven leader ready to make a real difference in healthcare?
At Lifedoc Health, we're transforming the way healthcare is delivered to communities across Memphis, the Mid-South, and the rest of the State and Country — and we want you to help lead that change.

We’re looking for a dynamic Operations Director to drive clinical, administrative, and financial operations across our multidisciplinary clinics and programs. If you’re passionate about healthcare innovation, community impact, and leading high-performing teams, this is your opportunity to join a purpose-driven organization where your leadership will matter — every single day.

About Lifedoc Health

Lifedoc Health is more than just a clinic — we are a movement dedicated to empowering our community through accessible, patient-centered care, education, and groundbreaking research. We serve diverse populations with a focus on lasting wellness, not just treating symptoms. Come be part of something bigger!

What You'll Do

• Lead and oversee daily operations across Lifedoc Health’s clinics, management office, and support services.
• Mentor and manage an amazing team — driving hiring, onboarding, scheduling, and staff development.
• Ensure compliance with HIPAA, OSHA, HRSA, and payer regulations, while fostering a culture of quality and safety.
• Collaborate with leadership on strategic planning, process improvements, and operational excellence.
• Monitor budgets, control expenditures, and manage vendor contracts to ensure financial sustainability.
• Elevate Lifedoc’s presence through marketing and communications initiatives.
• Use data-driven insights to support continuous quality improvement and organizational growth.

What We’re Looking For

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or a related field (Master’s preferred).
• 5+ years of leadership experience in healthcare operations, ideally within outpatient clinics or FQHC settings.
• Proven skills in team leadership, compliance oversight, budgeting, and strategic execution.
• Strong communicator, organized, and passionate about innovation and impact.
• Tech-savvy with Microsoft Office Suite and EHR systems.
• A valid driver’s license and reliable transportation.

Compensation and Benefits

• Competitive salary range: $85,000 – $105,000, based on experience.
• Full benefits package including:
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Health Savings Account (HSA)
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Relocation assistance available

Why Lifedoc Health?

At Lifedoc, you're not just joining a workplace — you’re joining a mission. Here, your work directly transforms lives and helps reshape the future of healthcare. We invest in your professional growth while supporting your passion for community impact.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education

• Bachelor's (Required)

Experience

• Healthcare management: 4 years (Preferred)
• Supervising: 4 years (Preferred)

Work Location: In person