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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$16.00/hr - $18.00/hr
Title: Operations Administrator
Location: Remote
Employment Type: 12M Contract-to-Hire
Shift: 7:45PM - 7:45 AM CST (Alternating 4 days week 1, 3 days week 2)
Required Skills & Experience
- High school diploma or GED equivalent from an accredited institution
- 2-4 years of experience providing administrative support for IT functions such as media services, service desk, and knowledge management
- Knowledge of servers, how app. work, and can read code
- ServiceNow Ticketing experience
Nice to Have Skills & Experience
- Prior NOC Tech. experience
Job Description
The Operations Administrator IT is responsible for working in the Enterprise Operations Center (EOC), which provides 24/7 monitoring, service restoration, and operational support. This position involves administrative support for IT functions such as media services, service desk, and knowledge management. Responsibilities include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs. Additionally, the role includes assisting with the creation of knowledge articles and ongoing documentation functions, supporting technical staff with tasks, backups, user requests, and other EOC-related activities. Other duties may be assigned as needed.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Contract
Job function
Job function
Information TechnologyIndustries
Pharmaceutical Manufacturing
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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