About Lab Four
Lab Four's mission is to become a key workforce development partner in three ways: by providing the best possible technology training to help businesses become more successful; providing the skills and credentials necessary for individuals to secure stable employment in a high-demand industry; and partnering with other non-profit organizations to help our community fulfill its vast potential.
As the Office Specialist, you will help us stay organized, solve operational problems, and be efficient in a fast-paced, growing environment.
Responsibilities
- Financial Aid
a. Conduct on-site and virtual Financial Aid presentations – both initial appointments and follow-ups as needed
b. Process Financial Aid Applications
c. Assist Prospective Students with grant applications (GROWWTH, WIOA, etc.) and loan applications
d. Create loan contracts and invoices for loans
- Registration
a. Daily Check-In Meetings for On-Site Career Specialists
b. Weekly Enrollment Meetings
c. Class Planning and Class Start Confirmation
d. Student File Audits (US and International) - ensure that no Student begins class without a complete file
e. Class Start Checklists
f. New Student Orientation
- Manage SEVIS
a. Create and Edit Form I-20 as needed for prospective International Students with approved applications
- Manage Information Sessions for Prospective Students
a. Manage schedule for both in-person and virtual sessions
b. Coordinate classroom space and refreshments for in-person sessions
- Manage Class Closeouts
a. Ensure completion of Class Exit and Closeout Checklists
b. Manage monthly Pre-Closeout and Closeout Meetings
- Student Concierge
- Manage Testing Center
a. Adding/training and removing proctors
b. Site closures for holidays or inclement weather
c. Back-up during rush times
d. Ensure proctors respond appropriately to any requests for additional information from testing companies
- Human Resources
a. Create and send Offer Letters for On-Site Employees
b. Create New Hire Training Agendas for On-Site Employees
c. Oversee Orientation and Onboarding for On-Site Employees, including execution of the Training Agenda
d. Support for managing insurance and 401k enrollment
- Accounts Receivable
- Payroll Support
- Collections
- Student Body and Class Announcements – Ensure communication to students whenever the office will be closed (holiday, inclement weather, etc.) or if a class session must be cancelled/rescheduled for any reason
- Manage Office and Office Supply Inventory
- Manage Schedule and Travel
a. Make all Travel Arrangements (Personal and Business)
b. Manage the Director of Operations' Schedule
c. Manage Meeting Schedule / Set up all Meetings in Teams
- Additional Tasks as assigned
Office Specialist in memphis at Unknown Company
This position is listed as contract and onsite.