Office Coordinator

Job TitleJob TitleJob DescriptionThis position will assist with the coordination and administrative efforts as directed by the Director of Patient Services. This job involves critical quality control measures for on time graduation of senior students, reviewing proposed treatment plans, demographic information, internal and external referral requests for accuracy and performing patient compliance counseling focusing on DCG policies and protocols, reviewing student's use and compliance with the pre-doctoral appointment system and when necessary, taking appropriate action. Communicate with various patients, students, staff and faculty by email, telephone and in person to provide information, explain and resolve minor problems for both our internal and external customers. Duties include inputting student rotation data; maintaining student competency forms and when directed generating various letters to patients and students¿ clinical activity reports as needed.LocationAugusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904Required QualificationsAssociate's degree from an accredited college or university with a minimum of six years of progressively responsible office support experience. OR High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization with a minimum of nine years of progressively responsible office support experience.Preferred QualificationsPreferred Education: Bachelor's degree from an accredited college or university in Business Administration. Preferred Experience: Experience in medical/dental office. Five years of administrative experience allowing for progressive responsibilities in medical/dental setting.

Experience includes working for multi-providers in an education setting. Proficiency with Axium-patient management software and proficient in understanding and speaking Spanish.Knowledge, Skills, & AbilitiesKNOWLEDGE Knowledge of dental office practice principles Knowledge of dental terminology Proficiency in Microsoft Office software SKILLS Excellent written communication skills Strong analytical, organizational, and interpersonal skills Excellent problem-solving abilities ABILITIES Ability to maintain confidentiality Familiarity with managing a multi-provider appointment system Ability to organize, prioritize, and manage multiple tasks effectively Ability to work independently with minimal supervision Attention to detail, meticulously accurate Ability to multitask and meet deadlines Ability to adhere to all HIPAA protocols Ability to manage a wide-range of populationsShift/Salary/BenefitsShift: Days/M-F Pay Band: B5 Salary: Minimum $17.88/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.Conditions of EmploymentAll selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive (patient, student, employee, financial, business, etc.) information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.Other InformationThis position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.Equal Employment OpportunityAugusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.