Office Administrator, Parts and Customer Support

Office Administrator – Parts & Customer Support

MAC Technologies | Jackson, MI | Full-Time, On-Site | $20/hr + Benefits

About MAC Technologies

MAC Technologies is a Michigan-based compressed air equipment and service company with nearly 20 years in business, more than 800 customers, and over 1,100 installed units across the state. From our locations in Bay City, Jackson, and Gaylord, we help manufacturers and businesses keep their compressed air systems running reliably. We’re growing, and we’re looking for an organized, dependable person to anchor our Jackson office.

The Role

As our Office Administrator, you’ll be the first point of contact for customers calling or walking into our Jackson location. You’ll keep the office running smoothly, manage parts coming in and going out, and handle our wholesale parts sales and ordering. This is a hands-on role for someone who takes pride in getting the details right and keeping things moving.

What You’ll Do

∙ Greet visitors and answer, screen, and direct incoming phone calls

∙ Process wholesale parts sales and place parts orders with vendors, mostly by email

∙ Handle order entry, paperwork, and recordkeeping accurately and on time

∙ Ship and receive parts, including packing, labeling, tracking, and checking in deliveries

∙ Coordinate with our service team and other locations to make sure customers get what they need

∙ Support general office administration as needed

What We’re Looking For

∙ Prior experience in a similar administrative, front desk, or order entry role (required)

∙ Exceptional attention to detail; you catch mistakes before they become problems

∙ Strong, professional communication by phone and email

∙ Comfortable managing multiple tasks and a busy inbox

∙ QuickBooks experience preferred

∙ Experience with parts, distribution, or an industrial/service business is a plus

Details

∙ 40 hours per week, on-site at our Jackson office

∙ $20/hour

∙ Benefits include a healthcare stipend and retirement match

∙ Start date: within the next month

Why Join Us

You’ll be part of a growing, locally owned company where your work directly affects how customers experience us. We value reliability, ownership, and people who like doing things right.

To apply, submit your resume through LinkedIn. We’re reviewing applications now and looking to fill this role quickly.