Operations ManagerOverseeing between 6-8 Dunkin Donuts restaurantsWorking with GM's to oversee all aspects of operations for their shopsAttaining high levels of guest satisfaction by instilling a sense of urgency around guest service among all employeesMaintaining A-rated restaurants in full compliance with Dunkin Donuts operational guidelines and food safety standardsGrowing sales by creating and implementing customized marketing plans and driving Managers and employees to achieve targeted goalsRecruiting, training, and developing qualified Restaurant Managers and fostering a learning environment throughout all restaurantsCompany IntroductionFounded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No.
1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc.
family of companies.