Mgr Case Mgmt & Care Coord

About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Department Overview
The Case Management and Care Coordinator Program is designed to empower patients and their families to achieve the highest possible level of functional health. The program supports families in developing the skills and confidence needed to independently coordinate care and manage their child’s and family’s needs. Its goals are to enhance the patient and family experience, improve population health outcomes, and reduce overall costs.

The staff partners with patients and families in the context of their health care home (HCH) / medical home, to identify and provide support resources across the continuum of their child’s services. The child’s care coordination team will include the partnership of the child and their family, primary care provider (PCP), individual health care home clinic coordinators, and appropriate ACC staff. ACC staff can include APRN, RN and service coordinators. This team will collaborate to support efficiency and accuracy in meeting the patient/family needs. Case Management and Care Coordinator support occurs through in person contact at clinic appointments, in the care coordination office as well as telephonic and video visits.

Position Summary
The Manager, Care Coordination & Case Management is the accountable operational leader for daily execution of Care Management work performed by Case Management across inpatient services and Ambulatory Care Coordination. The Manager provides frontline leadership, ensures consistent standard work, supports staff development and performance, and owns operational adoption and sustainability of key initiatives (e.g., discharge efficiency work, Epic optimization, interdisciplinary standardization and transitions of care).
Location (e.g. remote or on-site): On-site, all campuses
DHS Background Study Required? Yes