Managing Consultant, Healthcare Transformation (Provider)Location: Minneapolis, MN (Twice in a month) Model: Onsite Years of Experience: 15 - 25 YearsJob Summary: Healthcare Strategist is accountable for the architectural integrity, technical direction, and performance of integrated platforms operating at enterprise scale. This role owns how solutions are designed, integrated, governed, and evolved across access, clinical, and revenue cycle domains, ensuring consistency, scalability, and operational reliability as organizational needs change. The position sits between executive stakeholders, clinical and operational leaders, and technical delivery teams.
Success is defined by clear architectural decisions, reduced system fragmentation, predictable change, and Epic environments that support clinical and operational workflows. This is a senior individual contributor role with direct accountability for decisions, not people management.ResponsibilitiesEpic Architecture Solution OwnershipDefine and maintain the enterprise Epic architecture, including application configurations, integration patterns, security models, and reporting structuresSet and enforce architectural standards to ensure consistency across modules, teams, and implementationsReview and approve design decisions for complex builds, enhancements, and upgrades, explicitly calling tradeoffs and long term implicationsAct as the final point of escalation for architectural risk, system instability, or cross domain conflictsOperating Model AlignmentAlign design decisions with clinical, operational, and IT operating models, including workflow ownership, governance structures, and decision rightsPartner with clinical and operational leaders to ensure configurations reflect real world workflows and accountability structuresSupport transitions from engagement delivery to sustained operational ownership and optimizationIntegrations, Data, and InteroperabilityDefine and own integration patterns across Epic and adjacent systems, including interface standards, data ownership, and dependency managementDesign and oversee interoperability using established healthcare data exchange standards (HL7, FHIR, EDI, ANSI X12)Establish system of record decisions, master data definitions, and reconciliation approaches across enterprise platformsGuide data architecture and reporting enablement in partnership with analytics teams using Epic Cogito (Clarity, Caboodle, Reporting Workbench)Change, Release, and AdoptionDefine release and change approaches for Epic upgrades and major enhancements, including impact assessment and readiness considerationsEnsure architectural decisions account for operational adoption, supportability, and downstream change impactProduce durable architectural artifacts, diagrams, standards, and decision logs that enable consistent executionDelivery Leadership Stakeholder ManagementOperate independently across multiple initiatives, managing priorities and dependencies without day to day supervisionCommunicate clearly with directors and executives on architectural direction, risks, and required decisionsMentor analysts and architects through direct technical guidance and design review, setting expectations for rigor and qualityQualificationsExperience: 7-10 years of progressively responsible experience in healthcare IT3+ years of hands on Epic experience within a large, multi facility health systemExperience spanning access, clinical, and revenue cycle Epic applicationsDirect exposure to enterprise operating models, including governance, workflow standardization, and cross functional deliveryExperience working across the full SDLC and within IT service management frameworks (ITIL and/or ServiceNow)Technical ExpertiseEpic implementation, optimization, and integration experience (required)Working knowledge of healthcare interoperability and compliance standards (HIPAA, HL7, FHIR, ANSI X12)Experience with Epic integration engines (e.g., Bridges) and enterprise healthcare data architecturesExposure to hosted or cloud based Epic environments (nice to have)Demonstrated ability to produce clear, decision oriented technical documentationCertifications EducationCurrent Epic certification (required); multiple or advanced certifications preferredBachelor's degree in a relevant field or equivalent practical experienceProfessional ExpectationsComfortable making and defending architectural decisions in ambiguous environmentsAble to balance delivery pressure with long term system integrityCommunicates concisely with both technical and executive stakeholdersPrefers direct ownership and accountability over narrowly scoped execution roles