Longo Toyota Collision Center Office Coordinator

Office CoordinatorWe are looking for a candidate that can thrive in a demanding and fast-paced environment. The Office Coordinator is responsible for the reconciliation of repair orders, accounts receivables, answering a high-volume switchboard, cash handling, and other office duties. We are looking for a dedicated individual as this is a full-time position and will require working rotating Saturdays.This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills (in person, online, over the phone) when updating our guests!

We are searching for men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team!The Office Coordinator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly rate of $18.00.*This position is 100% on site at Longo Toyota in El Monte, CA.Perks of working with us:Weekly Pay - get paid every Friday.401k with a generous Company matchVacation (accruals earned on Full Time or Part Time status)Vision, dental, and medical care benefits available to any team full time team memberTeam member Referral Bonus ProgramTuition reimbursementDiscounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….Development and growth opportunitiesFree Employee ParkingOn-site gym, free of charge to team membersResponsibilitiesCollects the total retail charges from the guests in cash, check, or authorized charge accountMakes change and issues receipts to guestsUses various dealership software programs for input and retrieval of information, such as determining the status of guest's vehiclesCloses or finalizes all repair orders for which funds have been received in computer systemReconciles cash drawer dailyAnswers guests' questions' concerning services performed or products purchased, or refers them to someone who canHandles guest's complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolutionFiles repair orders and performs data entry for the CRC, as directed by managementAnswers, transfers, and provides information to incoming service callsPerforms other administrative duties as assignedMaintains high ethical standards in all actionsMaintains assigned workspace in an organized and clean mannerAlways maintains a professional appearanceQualificationsA high school diploma or equivalentA minimum of one (1) year cash handling experience, preferredKnowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and applicationAbility to pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, Internet and in person; and use standard office equipmentPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Individual will be required to:Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.Remaining in a stationary position, often standing, or sitting for prolonged periods.Operating motor vehicles and/or heavy equipment.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Why Penske Motor GroupBECAUSE WE ARE AWESOME!Benefits of working with us:Full suite of medical benefits, which includes health, dental and vision insurance.401K with a generous Company matchTeam member discounts for cars, service, parts, and retail goodsTuition reimbursementOngoing training and industry education through our in-house "Penske College" to help advance this position from a job to a career.Employee Referral Bonus Program because your friends will want to work where you do.Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.ABOUT USLongo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world's largest dealership.We're looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career.

Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn't fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.AND A LITTLE MORE ABOUT USCheck us out on YouTube us up on GlassdoorWant to know what it's like to work here?Check us out on Glassdoor.com!