Loan Servicing Representative

Loan Servicing RepresentativePerforms a variety of duties related to the servicing and administration of loans.Essential Functions & Responsibilities:Review daily exception reportsProcess Paid FilesPerform maintenance on both consumer and commercial loansCalculate and process payoffsPost transactions to loans and general ledger accountsService participation loansSBA reportingCredit Bureau maintenanceFile NSI/UCC'sAnswer phones to assist both internal and external customersSend correspondence as neededFund all loan transaction types for processing departments onto the bank's core systemBalance GL accounts for loansFile lien documents with the appropriate state and countyTrack titles and collateral documentation for lien perfectionUnderstanding of loan collateral and perfection requirementsAdditional Responsibilities:Servicing of Real Estate Loans that will include the following:Investor reporting and servicingEscrow analysis/Paying real estate taxes and property insurancePMI reportingMonitoring and processing insurance claimsKnowledge, Skills, Abilities:Education: High school diploma or equivalent requiredExperience: One year of banking and/or lending experience requiredExperience: Previous loan servicing experience desiredWork involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information. Work requires courtesy and friendliness in providing assistance and exchanging factual information. Ability to relate and empathize with people.Self-Starter, takes initiativeBasic accountingMicrosoft Office proficiencyDetail/Goal/Solutions OrientedListening, verbal and written communication skillsAbility to resolve conflictsCompetencies:Adherence to CoreFirst Values; Respect, Communication, Integrity, Initiative, and Accountability.

A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk.

Some light physical effort required.Travel:Travel is negligibleWork Environment:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.Applicants must pass a drug screen and background checkCoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.