Leasing Agent (Leasing & Hospitality)The Leasing Agent is the front line of Propolis. You are the first interaction prospective residents and guests have with our brand, and often the lasting impression.This role combines leasing, hospitality service, communication, and learning. You will work with both long-term residents (coliving) and short-term guests, adapting tone, expectations, and standards depending on the use case.We are looking for someone with drive, curiosity, emotional intelligence, and a desire to grow, not someone who "already knows everything."Core ResponsibilitiesLeasing & ConversionsRespond to inquiries quickly, clearly, and professionallyConvert leads into residents or guests through trust, clarity, and follow-upConduct in-person and virtual tours with confidence and warmthExplain different unit types, living models, and expectations accuratelySupport lease execution and move-in coordination with operationsHospitality & Guest ExperienceTreat short-term guests with hospitality-level service and awarenessUnderstand the difference between tenant mindset vs guest mindsetCommunicate expectations, house rules, and standards clearly and calmlyAct as a problem-solver, not a messengerBrand RepresentationSpeak about Propolis with confidence, consistency, and authenticityUphold tone, values, and service standards in every interactionHelp prospects understand why Propolis is different, not just cheaper or availableLearning & GrowthLearn both long-term leasing operations and short-term hospitality standardsAdapt to new processes, tools, and expectations quicklyTake feedback well and apply it immediatelyGrow into deeper responsibility as trust and skill increaseWhat We Care About (More Than Experience)We are not hiring for resumes.
We are hiring for mindset.You should be:Naturally communicative and emotionally intelligentComfortable speaking with different types of peopleOrganized, reliable, and detail-awareCalm under pressure and able to pivot when things changeCurious, coachable, and eager to learnProud of your work and accountable for outcomesExperience in leasing, hospitality, sales, or customer service is helpful, but not required.CompensationHourly rate: $17–$20/hour (based on fit, performance, and manager discretion)Bonus: Per signed lease / conversionOpportunity for growth as the portfolio and responsibilities expand