Lead Technologist
Location: Sterling, VA
Hours: Full Time, M-F 7:30 am-5 pm
The Lead Technologist is responsible for the daily clinical operations of their assigned centers. This position is critical to Solis Mammography; by providing outstanding care and efficient results, the Lead Technologist impacts the profitability of the organization as well as the patient experience.
Day in the Life
- Understands, promotes and demonstrates the Solis Way.
- Performs mammography and/or assists with biopsies as needed.
- Monitors clinical staffing levels.
- Provides excellent patient care, communicates procedures and supplies education to new and existing clinical team members.
- Effectively handles patient complaints as evidenced by patient survey scores and escalates as necessary.
- Assists center director in MQSA compliance, including tracking, follow‑up and credentialing.
- Ensures compliance with all Policies and Procedures.
- Ensures supplies are available as needed to meet patient demands.
- Coordinates service and maintenance of equipment to minimize downtime, as requested by center director.
- Acts as a point of contact for physician offices requiring clinical information and responds to requests within 24 hours.
- Maintains confidentiality of patient and team member information 100% of the time.
Team Responsibilities
- Manages clinical team members on a daily basis, ensuring compliance with company policies, guidelines, and procedures.
- Creates and maintains frequent communication and positive relationships with clinical team members, as evidenced by surveys and turnover rates.
- Monitors clinical staffing levels and ensures appropriate coverage.
- Participates in interviews and conducts onboarding orientation for new clinical team members.
- Communicates team‑member coaching and counseling opportunities to the center director.
- Completes incident reports as needed.
- Reports harassment and/or discrimination issues to the center director of HR within eight hours.
- Meets with the center director on a weekly basis to review center activities and needs.
- Participates in performance evaluation discussions annually.
Qualifications
- Strong desire to serve patients.
- Strong verbal communication and listening skills.
- Energetic and flexible.
- Manages multiple projects and timelines with a sense of urgency and follow‑through.
- Works well in a fast‑paced, pressure‑oriented environment.
- Well organized and detail oriented.
- Follows direction with focused attention.
- Exhibits sound judgment.
- Maintains a calm, tactful demeanor when dealing with difficult situations.
- Forms strong working relationships within the team.
- Identifies additional tasks to be completed and willingly assists others.
- Proficient in Microsoft Word, Excel, Outlook.
- Prior experience with RIS/PACS preferred.
- Completion of formal radiologic technologist training program.
- Understands and communicates medical terminology.
- Current, non‑restricted licensure in the state of work location is required.
- Current ARRT in Mammography certification or eligible to take advanced level exam with documentation of clinical experience.
- Minimum of two years of healthcare industry experience with ultrasound core and stereotactic biopsies preferred.
- Minimum of two years of supervisory experience preferred.
Benefits
- Competitive benefits: Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Backup Child/Adult Care.
- Sign‑On Bonus up to $7,500* for qualified Mammography Technologists (ARRT(M)).
- Relocation assistance eligible for qualified technologists.
- Great workplace culture and supportive team environment.