Unknown Company

Lead, IT Problem Management & COE | AI-Driven Ops

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sunnyvale, ca • Posted Today
Onsite Full Time IT Management & IT Project Management

Walmart Inc. seeks a senior IT Operations leader to drive end-to-end Correction of Error (COE) initiatives, lead post-incident reviews, and guide problem resolution with global teams across engineering and operations.

The role requires 8+ years in IT operations with RCA and ITIL expertise, leveraging ServiceNow, Jira, Confluence, and Tableau to enable governance, reporting, and AI-driven workflow improvements for reliability and efficiency.

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Lead, IT Problem Management & COE | AI-Driven Ops in sunnyvale at Unknown Company

This position is listed as full time and onsite.

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