Sebenza LLC is a woman owned small business operating out of Glenn Dale, MD. We currently have an opening for a LAN/WAN Analyst to support our contract in Seattle, WA .
The following are the required tasks that are expected for this position; other duties may be required as they are assigned.
- Provide support for client Baseline desktop (Windows 7 & Windows 10) and the Microsoft Office Suite;
- Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis;
- Perform LAN Administration for Windows 2012/2016 servers;
- Install workstation and file server software and hardware- locally and via remote;
- Diagnose and resolve LAN configuration problems;
- Evaluate and diagnose cabling, software and hardware problems;
- Install and support of telecommunications hardware;
- Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
- Email User support
- Data backup and restoration
- Provide technical support for webcast/video teleconferences
- Security patches and software upgrade surge support
- Support technology upgrades – both hardware and software;
- Perform field office visits
- Perform root cause analysis
- Documentation of standard IT processes and procedures.
Required skills:
- 5 to 7 years of experience
Subcontractor must be able to submit to and pass a “Public Trust” background investigation. In order to maximize time and reduce risk, the vendor should perform a pre-screening of candidate before submittal.
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