An established industry player is seeking a skilled IT Support Specialist to join their dynamic team in Miami. This role involves troubleshooting and resolving complex desktop and laptop issues across Windows and MacOS platforms. The ideal candidate will have in-depth knowledge of ITIL processes, experience with device management tools like Jamf Pro, and strong customer service skills. You will play a vital role in ensuring smooth operations and providing exceptional support to users. If you are passionate about technology and enjoy solving problems, this opportunity is perfect for you!
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