ITM Teller -Part Time Bilingual

ITM Teller PositionThe ITM Teller is responsible for increasing Queensborough Customer Loyalty by ensuring consistent, positive, and valuable customer Interactive Teller Machine experience. Under general supervision, but conforming to established policies and procedures, employees operate an Interactive Teller Machine and provide prompt, efficient, accurate transactions and STAR quality customer service. Employees are responsible for balancing each day's transactions.Job Responsibilities:Provide support to Spanish speaking customersRepresents the Bank in a courteous and professional mannerAccepts ITM deposits and cashes checks to customers' accountsAccepts ITM loan payments and safe deposit box rent paymentsCross-sells the Bank's services and productsAnswers customer inquiries and gives balancesBalances transactions at end of dayAdheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulationsPerforms other duties as assignedResearch and verify account informationAnswer questions and solve problems for customersQualification Requirements:Fluent in SpanishHigh school diploma or equivalentA minimum of six months cash handling & customer service experiencePrevious Teller experience strongly preferredExcellent interpersonal, verbal and written communication skillsAbility to operate on-line teller terminal requiredSuccessful completion of Teller training and other required compliance trainingProfessional demeanor and presentationProficient in Microsoft Office Suite preferredEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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