IT Support TechWe are seeking an IT Support Technician for a contract position in Portland, OR. This role is focused on providing on-site IT service delivery, including hardware support, troubleshooting, and customer service within a corporate environment. The position requires a candidate with a strong technical background and excellent communication skills to support end-users and maintain client assets.Key ResponsibilitiesProvide IT service delivery, including IMAC, break/fix, and deskside support.Coordinate with end-users to manage expectations and schedule services.Perform troubleshooting, parts replacement, system upgrades, and repairs on client assets.Identify and escalate potential issues to the site lead to ensure operational stability.Adhere to predefined procedures and technical scripts for installation and maintenance tasks.Support end-users in a clinical setting with their specific applications.Maintain customer satisfaction by striving to meet all service level agreements.Required QualificationsExperience: 1+ years of experience in servicing or deploying computer equipment in a corporate environment is required. Candidates must have a background in IT hardware support and customer service, including conflict resolution.Technical Skills: Knowledge of the Windows operating system environment is necessary. The candidate must be able to comprehend and follow technical instructions and scripts.This employer is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners.
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We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.