A dynamic IT support company is seeking a knowledgeable IT Support Specialist in Miami, FL. This hybrid role involves providing technical support for hardware, software, and mobile devices, as well as managing ticket resolutions. Candidates should possess a Bachelor's degree in Information Systems or equivalent experience, with at least 3 years in technical support. Advanced knowledge of Windows and networking is vital. Occasional after-hours support may be required, emphasizing a strong customer service orientation.
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