Job Ttle: IT Field Technician
Location: Kent, WA – Ballard, WA 100% Onsite
Required to travel to various locations between Kent, WA – Ballard, WA
Should have a valid drivers license and working vehicle (Mileage will be reimbursed)
Duration: 3 month contract – high likelihood of converting to Full-time
ONLY LOCALS
Required Skills:
- 4+ years of experience in hands-on IT support experience, providing end-user support across multiple office locations.
- Experience managing support tickets through, including troubleshooting, prioritizing, and resolving issues from start to finish.
- Hands-on experience building and configuring computers from scratch, managing software licenses, and handling user permissions.
- Strong knowledge of Microsoft 365 administration, Active Directory,
· Ability to troubleshoot hardware, software, and network connectivity issues, including diagnosing and triaging offline computers.
· Strong problem-solving skills, with the ability to research technical issues, identify root causes, and implement solutions.
· Excellent communication and customer service skills, with the ability to support a wide range of users, from plant and warehouse employees to executives.
Work Description:
- Level 1 and 2 desktop support to corporate, remote, and plant employees.
- Troubleshoot hardware, software, OS, and general network connectivity issues.
- Support Microsoft 365, Active Directory, and other business applications.
- Document support requests, maintain technical records, and assist with inventory
- Identify opportunities to improve IT support processes and system performance.
- Collaborate with IT team members to resolve technical issues and provide knowledge sharing and user training.
IT Field Technician - Need WA Locals in kent at Unknown Company
This position is listed as contract and able to be worked remotely.