Sun Life U.S. is a hybrid-enabled employer seeking a Customer Service Director to oversee specialty market servicing and call center performance. You will partner with Dental management to optimize resources and manage co-sourcing vendors to meet service levels.
The role emphasizes process improvements, training, and staff development. Requirements include a Bachelor's degree and 8+ years in customer service with 5+ years in healthcare/dental settings, plus strong leadership and project
#J-18808-LjbffrHybrid Director of Customer Service & Care Operations in portland at Unknown Company
This position is listed as full time and hybrid.