Job Opportunity
This role combines systems infrastructure expertise with data quality management, supporting organizational efficiency through two complementary functions: optimizing mainframe/mid-frame operating systems and maintaining data hygiene within HR systems. The position requires complete technical knowledge and strong analytical skills to identify gaps, drive process improvements, and ensure reliable data integrity across critical business systems.
Responsibilities
- Monitor mainframe/mid-frame systems to identify performance gaps and optimize operating system efficiency
- Investigate systems issues and bridge communication between operational and product teams
- Lead process improvement projects to enhance operational efficiency
- Document processes end-to-end using MS Visio or Murals for current and future states
- Manage data hygiene cases by identifying, prioritizing, and resolving HR data quality issues with root cause analysis
- Execute data corrections directly in HR systems based on validated reports and approved initiatives
- Collaborate cross-functionally to identify improvement opportunities and test systems during enhancements
- Support administrative projects and share lessons learned to drive continuous improvement and preventive measures
Requirements
- Operational Excellence
- Process Improvement
- Change Management
- Compliance and Risk Awareness
- HR System Knowledge (Workday, SAP, Service Now)
- Communication and Problem Solving
- Employee Experience Focus
- Data and Reporting
- Attention to detail
- Flexibility & Adaptability
- Resilience
Benefits
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to build close relationships with clients.
The expected salary range for this particular position is $55,000-$95,000, depending on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC's high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
Job Skills
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork
Location: 250 NICOLLET MALL, Minneapolis, United States of America
Work hours/week: 40
Employment Type: Full time