Housing Counselor

We offer competitive salaries, great benefits, and work that matters to our community. The Organization: The Seattle Housing Authority (SHA) is a mission-driven leader in affordable housing, headquartered on Elliott Avenue West with sweeping views of Elliott Bay and the Puget Sound. With additional field offices across Seattle, we’re committed to expanding housing opportunities, strengthening communities, and supporting a workplace where people grow and thrive.

The position: We are seeking to fill a Housing Counselor position. We are looking for someone to provide customer service to applicants for SHA housing programs.

The Location: 101 Elliott Ave W, Seattle, WA 98119

The ideal candidate has:

• Bachelor’s degree in human services, social services, social work, or related fields
  • May substitute an additional four years of relevant work experience for college level course work
• Two years of experience in human services related non-profit public service, social services, human services, housing programs, or related fields

What will you do?

• Conduct case management of challenging customers
• Provide information and referrals for community resources
• Analyze information needs of SHA applicants and of private market housing providers
• Develop and maintain relationships with service providers in the community
• Take leadership role in identifying barriers to access for people with disabilities, immigrants, and other SHA customers

Why Should You Apply?

• Our Culture: SHA offers a supportive, energetic workplace where collaboration and growth thrive. Our talented team has helped make us a nationally recognized leader in affordable housing and community development.
• Competitive Salary
• Comprehensive Benefits
  1. Medical, dental, and vision insurance
  2. Public Employees’ Retirement System (PERS)
  3. Generous paid leave and holidays
• Work-Life Balance
  1. Reasonable hours
  2. Opportunity for part-time remote work (dependent on the position)
• Professional Development
  1. On-the-job training and growth opportunities

Our Commitment to Equity

SHA values your unique background and perspective - we encourage you to apply even if you don’t meet every listed qualification. Learn more in ourdiversity and application equity statement.