IT Support Consultant (Remote – Denver, CO Residents Only)This role supports the Information Technology Services (ITS) team and is responsible for providing high-quality technical support for hardware, software, and networking issues. The consultant will interact with customers and vendors both over the phone and in-person to resolve a wide range of technical problems.The position includes statewide support for:2,800+ desktops100+ laptops400+ networked multifunction devices and printers across multiple Colorado locations.This role requires:Bachelor's degree or equivalent professional experienceStrong background in:Help Desk / IT SupportCustomer Support & Customer ServiceActive DirectoryComputer NetworkingTroubleshooting & Analytical SkillsExperience with imaging, deployment, and desktop supportGHOST 8.0+ experience required; FOG experience is a plusDuties & Responsibilities:Desktop Support & ImagingPerform extensive imaging and deployment of desktops and laptopsUtilize GHOST 8.